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Visual Learning Experience for LUCKYTOWN Features

Our tutorial videos at LUCKYTOWN provide a visual, step-by-step learning experience for all platform features. Watch and follow along to master every function of your LUCKYTOWN account quickly, easily, and with confidence.

Comprehensive Coverage of Essential Topics

From creating your account to making your first deposit, and from managing your bank details to securing your profile – LUCKYTOWN tutorial videos cover everything you need to know to navigate the platform like a pro.

Tutorial 1: How To Register An Account at LUCKYTOWN

Step 1: Start Your LUCKYTOWN Registration

Click "Sign Up" to begin. You can manually fill in the Recommender field or click the "Photo Gallery" to scan the Recommender's QR code for automatic entry.

Step 2: Fill in Your Personal Information

Click "Next" to proceed. Enter your Real Name and desired Account Name, then click "Verify Account Name" to confirm its availability for your LUCKYTOWN profile.

Step 3: Set Your Login Password

Enter your chosen Password and confirm it by re-entering it in the confirmation field. Ensure it meets the security requirements.

Step 4: Enter Your Phone Number

Select your country/region code and enter the phone number where your LUCKYTOWN account will be opened. Click "Sign Up".

Step 5: Complete OTP Verification

Click "Get OTP" to receive a verification code via SMS. Enter the received OTP and select "Proceed".

Step 6: Create Your Transaction Password

Click "Next" to set your secure transaction password (a 6-digit PIN). Enter your new password, then confirm it again.

Step 7: Complete Your Registration

Select "Confirm". Your LUCKYTOWN account registration is now successfully complete.

Tutorial 2: How To Top Up Using Bank Transfer at LUCKYTOWN

Step 1: Access the Top Up Menu

Click on "Top Up" from the main menu of your LUCKYTOWN app.

Step 2: Select Bank Transfer as Your Method

Choose "Bank Transfer" as your preferred deposit method from the list of options.

Step 3: Enter Your Deposit Amount

Fill in the top-up amount. The minimum is RM20 and the maximum is RM20,000. Click "Next".

Step 4: Select Your Bank

Choose the specific bank you will use for the transfer. Click "Agree" and select "Next".

Step 5: Copy the Account Number

Copy the displayed LUCKYTOWN account number. You will need this to complete the transfer through your personal banking app.

Step 6: Upload Your Payment Receipt

After successfully completing the transfer, take a screenshot of the receipt. Return to the app and click to upload the receipt photo. Click "Next".

Step 7: Top Up Complete

Wait a few minutes for processing. Your top-up at LUCKYTOWN will be successful, and the funds will be credited to your account.

Tutorial 3: Rapid Pay Instant Top Up at LUCKYTOWN

Step 1: Access the Top Up Menu

Click "Top Up" from the main menu.

Step 2: Select Instant Top Up

Choose "Instant Top Up" as your deposit method.

Step 3: Choose RapidPay

Click on "RapidPay" from the available instant payment options.

Step 4: Enter Your Top-Up Amount

Enter the top-up amount. The minimum is RM20 and the maximum is RM5,000. Click "Proceed".

Step 5: Confirm the Amount

Check the displayed top-up amount. Click "Proceed" to continue.

Step 6: Select Your Bank

Choose the bank where you want to make the transaction. Click "Next".

Step 7: Enter Your Bank Login Details

Enter your bank username. Confirm your bank's security image. Enter your bank password.

Step 8: Review Your Information

Carefully review your top-up information. Click "Continue".

Step 9: Complete the Transfer in Your Banking App

Go to your personal banking app. Click "Transfer". Wait for the bank to confirm the transaction.

Step 10: Top Up Complete

Your RapidPay top-up at LUCKYTOWN is now successfully complete.

Tutorial 4: TNG Duit Now Top Up at LUCKYTOWN

Step 1: Access the Top Up Menu

Click "Top Up" from the main menu.

Step 2: Select Bank Transfer

Choose "Bank Transfer" as your deposit method.

Step 3: Enter Your Amount

Fill in the top-up amount. Click "Next".

Step 4: Select Your Bank

Choose the bank you will use for the transaction. Click "I have read and agree", then click "Next".

Step 5: Copy the Account Number

Copy the account number displayed. Return to your Touch & Go app.

Step 6: Initiate Transfer in Your TNG App

In the Touch & Go app, click "Transfer". Select "Duit Now".

Step 7: Select the Destination Bank

Choose the bank you are transferring to from the e-wallet account options.

Step 8: Enter Payee Details

Click on the payee field. Select the bank. Paste the account number you copied from the LUCKYTOWN platform.

Step 9: Confirm Bank Selection

Select the correct bank for the funds transfer. Click "Next step".

Step 10: Enter Amount and Instructions

Enter the exact deposit amount. In the transfer instructions field, fill in your personal LUCKYTOWN game account ID.

Step 11: Confirm the Transfer

Click to confirm the transfer. Enter the PIN code of your eWallet account to authorize it.

Step 12: Complete Deposit and Save Receipt

Complete the deposit in your TNG app. Take a clear screenshot of the transaction receipt.

Step 13: Upload Receipt to LUCKYTOWN

Return to the LUCKYTOWN app. Upload the receipt photo.

Step 14: Top Up Complete

Once the receipt is uploaded, click "Next". Your TNG Duit Now top-up is complete.

Tutorial 5: How to Add a Bank Account at LUCKYTOWN

Step 1: Access Your Personal Section

Click the bottom right corner of the home page. Select "Personal".

Step 2: Go to Bank Account Menu

Click on "Bank Account".

Step 3: Start Adding a Bank Account

Select "Add Bank Account".

Step 4: Choose Account Type

Select "Personal Withdrawal Account".

Step 5: Enter Your Bank Details

Enter your Account Name (exactly as on bank records) and your Account Number.

Step 6: Agree to the Terms

Click "I have read and agree". Then click "Next".

Step 7: Enter Your Transaction PIN

Enter your secure 6-digit transaction password (PIN).

Step 8: Account Successfully Added

Your bank account has been successfully added to LUCKYTOWN.

Step 9: Modifying Bank Account Information

To modify or delete your bank account, click on the account. Note: For customer fund safety, withdrawals must be consistent with the deposit account name to prevent fraud risk.

Step 10: Complete Modifications

After making any changes, click "Next" to finish.

Tutorial 6: How to Change Your Transaction PIN at LUCKYTOWN

Step 1: Access the Contacts Section

Click on the "Contacts" section.

Step 2: Select a Friend from Your List

Choose one of your friends from the contacts list to initiate a test transfer.

Step 3: Select the Transfer Option

Click on "Transfer".

Step 4: Enter a Small Test Amount

Enter a small amount, such as 0.10 Malaysian Ringgits, as the transfer amount.

Step 5: Access the "Forgot Password" Feature

On the PIN entry screen, click "Forgot Password".

Step 6: Enter Your Registered Phone Number

Enter your registered phone number associated with your LUCKYTOWN account.

Step 7: Request an OTP

Click "Get OTP" to receive a verification code via SMS.

Step 8: Enter Your New Transaction PIN

After successful OTP verification, enter your new 6-digit transaction password and confirm it by re-entering it.

Step 9: Confirm the Change

Click "Next". Your transaction password has been changed successfully.

Tutorial 7: Real Name Verification at LUCKYTOWN

Step 1: Access Your Personal Section

Click "Personal" at the bottom right corner of the home page.

Step 2: Add a Bank Account (If You Haven't Already)

If you haven't bound a bank account yet, select "Bank Account". Click "Add Bank Account".

Step 3: Enter Your Bank Details

Select your bank, enter the account name and account number. Click "Read" to agree. Enter your transaction password.

Step 4: Return to the Main Settings Menu

After successfully adding the account, return to the main menu and click "Settings".

Step 5: Select Real Name Verification

Choose "Real Name Verification" from the settings options.

Step 6: Select Your Bank Account

Click on the account name field and select the bank account you just added to your profile.

Step 7: Enter Your Real Name

Enter your real name. It must be exactly the same as it appears on your bank account.

Step 8: Submit Your Verification Request

Click "Confirm". Your submission verification request will be processed and completed within three working days.

Step 9: Verification Complete

Once approved, your real name verification at LUCKYTOWN is successfully bound to your account.

Quick Reference Summary for LUCKYTOWN Tutorials

7 Essential Tutorials at a Glance

  • 1. Account Registration – 7 steps
  • 2. Bank Transfer Top Up – 7 steps
  • 3. RapidPay Instant Top Up – 10 steps
  • 4. TNG Duit Now Top Up – 14 steps
  • 5. Add Bank Account – 10 steps
  • 6. Change Transaction PIN – 9 steps
  • 7. Real Name Verification – 9 steps

Frequently Asked Questions About Tutorial Videos

How can I access the LUCKYTOWN tutorial videos?

All LUCKYTOWN tutorial videos are conveniently available on this page, presented with clear step-by-step text guides.

Are there video tutorials for other platform features?

Yes! We continuously add new tutorial videos. Check back on this page regularly or contact our support team with specific requests.

Can I watch these tutorials on my mobile device?

Absolutely. All LUCKYTOWN tutorials are fully optimized for mobile viewing, so you can follow along on the same device you use for the app.

What if I need more help after watching a tutorial?

If you need further assistance, please don't hesitate to contact LUCKYTOWN customer support for personalized help.

How often are these tutorial guides updated?

Tutorials are reviewed and updated whenever platform features change or new options become available to ensure they remain accurate and helpful.

Master LUCKYTOWN with Our Video Tutorials

Watch our complete collection of tutorial videos and become a LUCKYTOWN expert. From registration to withdrawals, we guide you every step of the way. Start learning today!

Watch Tutorials at LUCKYTOWN